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NORVAN Winter Speaker Program

  • 12/04/2017
  • Sutter Medical Center, Buhler Building Room 220


Registration is closed

Promoting Best Practice: Collaborative Communication for Better Patient Care


Suzanne Gordon

Award winning journalist who writes about healthcare delivery and health care systems and patient safety. Keynote speaker at 31st Annual AVA Conference


Date & Location:

 Monday, December 4th, 2017

6:30pm sign in

Speaker 7:00pm - 8:30pm

NOTE: Location has changed

Sutter Medical Center, Sacramento

2800 L Street.

Buhler Building Room 220 (second floor)

$ 20 for non members, no refunds after Nov.30   

directions and parking http://www.suttermedicalcenter.org/about/pdf/smcs-map-and-directions.pdf


Learning about and utilizing best practices as an individual professional and convincing other staff to value and utilize your expertise and knowledge to enhance quality patient care are two different things and require different skill sets. She will discuss how to utilize motivational techniques so that expertise can be effectively shared and best practices implemented in the clinical setting.    


  • Understand the concept of Team Intelligence as it grounds collaborative communication.

  • Understand what language and behaviors can torpedo attempts to promote the dissemination and implementation of best practices in the workplace.

  • Understand what concrete, practical and simple to apply tools can be used to promote best practices through collaborative communication.


Dinner will be provided.

Provider approved by the California Board of Registered Nursing, Provider Number CEP12371 for 1 contact hour.

click on link below for registration


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